I had to catch a very early flight and was picked up at home at 4:30 am. Car service was there waiting in my driveway. Driver was helpful and pleasant. Ride was smooth and on time to gate.
Fee was a little high, but worth it.
Never having used a car service, I was nervous about using one I found on the Internet, but you are an EXCELLENT company and would refer.
Gary, drove me from West Roxbury, MA to Boston’s Airport on 1/11/16 at 3:15 AM. He provided me with excellent Client Services; prompt arrival, took care with my luggage, opened the door for me. We engaged in interesting conversation. He deserves to be commended for representing Boston Carriage! I definitely will continue making appointments with your Company! I would, also, like to mention that when I called to make reservations, the woman who assisted me gave me prompt and accurate instructions and represented your Company in a special, Client oriented way. Unfortunately, I did not get her name.
I just wanted to say thank you for all of your professional and expert customer service.
Over the past year of using your service, I have experienced nothing but perfect attention to detail, immediate accommodation to any reservation requests including changes, and kind and polite drivers who go out of their way to ensure safety and satisfaction.
I wanted to send a quick note staying how much I appreciate your service. I wish everything else in life could be like my experience with Boston Carriage.
Rented a car for Avis-Budget and when I was returning it there was heavy rain and I was late to the terminal. Guess who hat, q customer service representative called Will Vega actually Drove me to the Terminal …. There was NO Way I would have made it to my flight. Fantastic service
I was in a real bind last night and you guys did a great job in helping us out. I was in Orlando with my wife, our son, his wife and three small children after a week at Disney. We were scheduled to return to Providence on Jet Blue and the flight was delayed several times, eventually for 5 hours. We found a flight to Boston that fit our schedule and I called you guys to see if you could take us to our home in Connecticut. Your dispatcher did a great job of finding us a van with car seats and a driver who picked us up at almost midnight for the 1 1/2 hour trip home. Please pass on our appreciation to all your people who made this happen for us.
We have taken a car service before from Woods Hole to Logan Airport, but this was excellent. The driver was friendly, polite and very helpful. The booking agent was also extremely helpful when we had to reschedule our ride due to weather. I would HIGHLY recommend this service.
Just wanted to let your company know how much we appreciated your service. My peace of mind knowing I had transportation to and from airport and hotel was very important to me. Both drivers very courteous and we appreciated the donuts provided by Mr. Austin for the drive back to airport! We will be back to Boston and will absolutely use your company for transportation!
Ralph was TERRIFIC!! Got us just where we needed to be right on time or early. Was exactly where he said he would be when we came out of Symphony Hall. He was polite, knowledgeable and very helpful. We wold definitely use Boston Carriage again.
Just wanted to say thank you for the outstanding service to and from the airport. Both drivers were not only very helpful but extremely professional! I will definitely continue to recommend and use Boston Carriage… Truly a very wonderful experience
Thank you. I just wanted to send a quick note to say that my passenger and I both really appreciated the professional, courteous and quick service provided by our driver. He was excellent! We have used your service in the past and will certainly use it again in the future. Whatever you’re doing, it’s working. Thanks for another great experience.
I will definitely use this service again. Thank you for restoring my faith in car services. I had several bad experiences to and from Logan previously with other companies. This experience was far superior and the service impeccable.
Thank you dispatch, Kevin was a great driver and it turns out we went to the same high school! Thank you for such an excellent service and in particular for helping me reach my destination quickly under unexpected circumstances. I will definitely recommend your service to others in the future.
First time user and very pleased. Scheduled a 6:00am ride to Logan. Fair, competitive price. Driver arrived exactly on-time in a new, full size luxury SUV; ample room for passengers and luggage. Driver was professional and courteous. I forgot an expensive pair of sunglasses in the vehicle. Contacted of my mistake by the office which held them safely until my return. I would not hesitate to use them again.
I just would like to thank you for the service you have provided and helped my family travel safely and without any issue. Excellent service provided by all of you involved in this transaction!
Thanks a lot for all your help! I will always recommend Boston Carriage for travel to everyone. Thanks again!
I would like to comment on our awesome driver Sheldon. He was super friendly, professional and a great driver, knew the roads well. He handled our large amount of luggage (9 bags) and helped flag down a sky cap at the airport as I was traveling with my 2 kids alone.
I wanted to write and let someone know that my driver last week was exceptional. He went above and beyond to make sure I got to my destination on time. It is not often that I go out of my way to sing someone’s praises but this is necessary. I just provided your phone number to a family member who needs a ride from Boston to Hyannis as I had taken last week, and I will be happy to recommend moving forward, so long as Mark receives some credit for his excellent work as my driver.
Great service! Comfortable new vehicle with lots of space for our family of 5 and all our luggage. The drivers were friendly, helpful, punctual, and safe. I will book them again, as they took the stress and hassle out of traveling to/from the airport for international flights.
Made arrangements before our trip. Driver showed up at 5:45 am for a 6am pickup. Got us to the airport very promptly, and right to the check in counter. Nice car, very polite driver.
Thanks for the great service getting my parents home from MGH after a long term care stay at the hospital. Your professional manner on the phone, sympathetic handling of the dispatch, and caring staff impressed me so much, even though I was not the passenger, but the caller that inquired about your services that later were ordered.